You can book a consultation through our online booking page or by contacting our team. After booking, you’ll receive instructions on how your telehealth consultation will take place.
You need a reliable internet connection and a device with audio (and optionally video) capability. Telehealth lets you have consultations from home anywhere in Australia.
You can reach us via phone on [] during business hours or email. We aim to respond promptly to all enquiries.
This FAQ is for general information and does not replace personalised medical advice. Diagnosis and treatment decisions are made during consultations with a qualified clinician.
Several factors — including stress, sleep patterns, hormones, and metabolism — can influence weight loss. If you’re struggling despite good habits, discuss this with your clinician.
Eligibility is determined by a MEDIWEIGHT doctor based on your health history, goals, weight, and clinical needs. We assess you individually to ensure safe and effective treatment.
Your clinician will call you on your nominated phone number at the appointment time. Make sure your phone can receive calls from private numbers. Note: SMS reminders and email confirmations are sent where available.
Alcohol contains calories and can impair appetite control and decision-making, which may hinder weight loss progress.
Yes, when prescribed by a qualified medical professional and monitored regularly, these medications are considered safe. All prescriptions follow Australian clinical guidelines.
Results vary between individuals. Weight loss depends on medical response, lifestyle changes, diet, and activity. MEDIWEIGHT focuses on sustainable, long-term progress rather than quick fixes.
Yes — please notify us at least 24 hours before your scheduled appointment to avoid cancellation fees. This allows us to offer that spot to another patient.
If you miss a dose, follow your clinician’s instructions. If you’re unsure, contact MEDIWEIGHT as soon as possible for guidance.
Medications used in clinical weight loss can: Reduce appetite, Improve fullness, Support metabolic regulation. These effects help with sustained weight loss when combined with lifestyle changes.
Yes. Nutrition and lifestyle guidance is part of your treatment plan, tailored to support health as well as weight loss.
If you experience severe or persistent symptoms — such as ongoing vomiting, dehydration, or any worrying sign — contact us or seek urgent medical attention.
At this time, we do not offer concession or pensioner discounts.
Some people may experience: Nausea, Constipation or diarrhoea, Dizziness or headache. These are generally mild and often improve over time. Your clinician will review potential side effects with you before starting.
Current telehealth policy means weight loss consultations are usually not Medicare-rebateable, but exceptions may apply. Please discuss your eligibility with our team.
We accept multiple payment methods. Payment is required to confirm your booking.
We use TGA-approved, evidence-based medications. The specific medication offered is decided after medical evaluation, considering safety, benefit, and suitability for you.
Non-prescription weight loss supplements may not be effective and can sometimes interfere with healthcare planning. We focus on evidence-based options.
You can book a consultation through our online booking page or by contacting our team. After booking, you’ll receive instructions on how your telehealth consultation will take place.
Using laxatives for weight loss is not recommended and can be harmful. They do not support sustainable fat loss. Increasing water intake and fibre can be helpful with constipation. Talk to your doctor during the appointment
Yes. After your consultation, your prescription can be filled at any Australian pharmacy of your choice. We also offer optional prescription delivery services if preferred.
Absolutely — our doctors encourage open dialogue about all aspects of your treatment plan, including alternative options and lifestyle strategies.
Adequate protein helps preserve muscle and supports metabolism. Aim for protein at each meal as recommended by your clinician.
You need a reliable internet connection and a device with audio (and optionally video) capability. Telehealth lets you have consultations from home anywhere in Australia.
Weight can vary daily due to water retention, salt intake, carbohydrate changes, and other normal bodily processes. This is common and not necessarily a reflection of fat gain or loss.
Some people notice appetite changes within the first few weeks. Meaningful weight changes usually take consistent effort over months.
