Question 1

How do I book an appointment with MEDIWEIGHT?

Accepted Answer

You can book a consultation through our online booking page or by contacting our team. After booking, you’ll receive instructions on how your telehealth consultation will take place.

Question 2

What technology do I need for an online appointment?

Accepted Answer

You need a reliable internet connection and a device with audio (and optionally video) capability. Telehealth lets you have consultations from home anywhere in Australia.

Question 3

How can I contact MEDIWEIGHT?

Accepted Answer

You can reach us via phone on [] during business hours or email. We aim to respond promptly to all enquiries.

Question 4

What is the medical disclaimer for MEDIWEIGHT?

Accepted Answer

This FAQ is for general information and does not replace personalised medical advice. Diagnosis and treatment decisions are made during consultations with a qualified clinician.

Question 5

Why isn’t my weight changing even in a calorie deficit?

Accepted Answer

Several factors — including stress, sleep patterns, hormones, and metabolism — can influence weight loss. If you’re struggling despite good habits, discuss this with your clinician.

Question 6

Who is eligible for medical weight loss treatment?

Accepted Answer

Eligibility is determined by a MEDIWEIGHT doctor based on your health history, goals, weight, and clinical needs. We assess you individually to ensure safe and effective treatment.

Question 7

How do I attend my appointment?

Accepted Answer

Your clinician will call you on your nominated phone number at the appointment time. Make sure your phone can receive calls from private numbers. Note: SMS reminders and email confirmations are sent where available.

Question 8

Does alcohol affect weight loss?

Accepted Answer

Alcohol contains calories and can impair appetite control and decision-making, which may hinder weight loss progress.

Question 9

Are weight loss medications safe?

Accepted Answer

Yes, when prescribed by a qualified medical professional and monitored regularly, these medications are considered safe. All prescriptions follow Australian clinical guidelines.

Question 10

How much weight can I expect to lose?

Accepted Answer

Results vary between individuals. Weight loss depends on medical response, lifestyle changes, diet, and activity. MEDIWEIGHT focuses on sustainable, long-term progress rather than quick fixes.

Question 11

Can I change or cancel my appointment?

Accepted Answer

Yes — please notify us at least 24 hours before your scheduled appointment to avoid cancellation fees. This allows us to offer that spot to another patient.

Question 12

What happens if I miss a dose of my weight loss medication?

Accepted Answer

If you miss a dose, follow your clinician’s instructions. If you’re unsure, contact MEDIWEIGHT as soon as possible for guidance.

Question 13

How do weight loss medications work?

Accepted Answer

Medications used in clinical weight loss can: Reduce appetite, Improve fullness, Support metabolic regulation. These effects help with sustained weight loss when combined with lifestyle changes.

Question 14

Do you provide dietary advice?

Accepted Answer

Yes. Nutrition and lifestyle guidance is part of your treatment plan, tailored to support health as well as weight loss.

Question 15

What should I do if I feel unwell?

Accepted Answer

If you experience severe or persistent symptoms — such as ongoing vomiting, dehydration, or any worrying sign — contact us or seek urgent medical attention.

Question 16

Do you offer discounted pricing?

Accepted Answer

At this time, we do not offer concession or pensioner discounts.

Question 17

What are the potential side effects of weight loss medications?

Accepted Answer

Some people may experience: Nausea, Constipation or diarrhoea, Dizziness or headache. These are generally mild and often improve over time. Your clinician will review potential side effects with you before starting.

Question 18

Can I claim a Medicare rebate?

Accepted Answer

Current telehealth policy means weight loss consultations are usually not Medicare-rebateable, but exceptions may apply. Please discuss your eligibility with our team.

Question 19

How can I pay for my appointment?

Accepted Answer

We accept multiple payment methods. Payment is required to confirm your booking.

Question 20

What weight loss medications do you prescribe?

Accepted Answer

We use TGA-approved, evidence-based medications. The specific medication offered is decided after medical evaluation, considering safety, benefit, and suitability for you.

Question 21

Are weight loss supplements effective?

Accepted Answer

Non-prescription weight loss supplements may not be effective and can sometimes interfere with healthcare planning. We focus on evidence-based options.

Question 22

How do I book an appointment with MEDIWEIGHT?

Accepted Answer

You can book a consultation through our online booking page or by contacting our team. After booking, you’ll receive instructions on how your telehealth consultation will take place.

Question 23

Can laxatives help with weight loss?

Accepted Answer

Using laxatives for weight loss is not recommended and can be harmful. They do not support sustainable fat loss. Increasing water intake and fibre can be helpful with constipation. Talk to your doctor during the appointment

Question 24

Can I get my medication from any pharmacy?

Accepted Answer

Yes. After your consultation, your prescription can be filled at any Australian pharmacy of your choice. We also offer optional prescription delivery services if preferred.

Question 25

Can I discuss alternative treatments?

Accepted Answer

Absolutely — our doctors encourage open dialogue about all aspects of your treatment plan, including alternative options and lifestyle strategies.

Question 26

Should I be tracking protein intake?

Accepted Answer

Adequate protein helps preserve muscle and supports metabolism. Aim for protein at each meal as recommended by your clinician.

Question 27

What technology do I need for an online appointment?

Accepted Answer

You need a reliable internet connection and a device with audio (and optionally video) capability. Telehealth lets you have consultations from home anywhere in Australia.

Question 28

Why does my weight fluctuate so much?

Accepted Answer

Weight can vary daily due to water retention, salt intake, carbohydrate changes, and other normal bodily processes. This is common and not necessarily a reflection of fat gain or loss.

Question 29

How quickly will I see results?

Accepted Answer

Some people notice appetite changes within the first few weeks. Meaningful weight changes usually take consistent effort over months.

Frequently Asked Questions

How do I book an appointment with MEDIWEIGHT?

What technology do I need for an online appointment?

How can I contact MEDIWEIGHT?

What is the medical disclaimer for MEDIWEIGHT?

Why isn’t my weight changing even in a calorie deficit?

Who is eligible for medical weight loss treatment?

How do I attend my appointment?

Does alcohol affect weight loss?

Are weight loss medications safe?

How much weight can I expect to lose?

Can I change or cancel my appointment?

What happens if I miss a dose of my weight loss medication?

How do weight loss medications work?

Do you provide dietary advice?

What should I do if I feel unwell?

Do you offer discounted pricing?

What are the potential side effects of weight loss medications?

Can I claim a Medicare rebate?

How can I pay for my appointment?

What weight loss medications do you prescribe?

Are weight loss supplements effective?

How do I book an appointment with MEDIWEIGHT?

Can laxatives help with weight loss?

Can I get my medication from any pharmacy?

Can I discuss alternative treatments?

Should I be tracking protein intake?

What technology do I need for an online appointment?

Why does my weight fluctuate so much?

How quickly will I see results?